Items where Author is "Wright, Gillian H."

Article

Kayas, Oliver G., McLean, Rachel, Hines, Tony and Wright, Gillian H. (2008) The panoptic gaze: analysing the interaction between enterprise resource planning technology and organisational culture. International journal of information management, 28 (6). pp. 446-452. ISSN 0268-4012

Wright, Gillian H. (2007) Are UK healthy? Monash business review, 3 (3). pp. 14-15. ISSN 1833-4091

Bryde, David J. and Wright, Gillian H. (2007) Project management priorities and the link with performance management systems. Project management journal, 35 (4). pp. 5-11. ISSN 8756-9728

Simcock, Peter, Sudbury, Lynn and Wright, Gillian H. (2006) Age, perceived risk and satisfaction in consumer decision making: a review and extension. Journal of marketing management, 22 (3). pp. 355-377. ISSN 0267-257X

Taylor, W. Andrew and Wright, Gillian H. (2006) The contribution of measurement and information infrastructure to TQM success. Omega, 34 (4). pp. 372-384. ISSN 0305-0483

Rose, Ed and Wright, Gillian H. (2005) Satisfaction and dimensions of control among call centre customer service representatives. International journal of human resource management, 16 (1). pp. 136-160. ISSN 0958-5192

Wright, Gillian H. and Taylor, W. Andrew (2005) Strategic partnerships and relationship marketing in healthcare. Public management review, 7 (2). pp. 203-224. ISSN 1471-9037

Pujari, Devashish, Peattie, Ken and Wright, Gillian H. (2004) Organizational antecedents of environmental responsiveness in industrial new product development. Industrial marketing management, 33 (5). pp. 381-391. ISSN 0019-8501

Taylor, W. Andrew and Wright, Gillian H. (2004) Organizational readiness for successful knowledge sharing: challenges for public sector managers. Information resources management journal, 17 (2). pp. 22-37. ISSN 1040-1628

Wright, Gillian H., Pujari, Devashish and Peattie, Ken (2003) Green and competitive: influences on environmental new product development performance. Journal of business research, 56 (8). pp. 657-671. ISSN 0148-2963

Wright, Gillian H. and Taylor, W. Andrew (2003) A longitudinal study of TQM implementation: factors influencing success and failure. Omega: the international journal of management science, 31 (2). pp. 97-111. ISSN 0305-0483

Taylor, W. Andrew and Wright, Gillian H. (2003) The impact of senior managers’ commitment on the success of TQM programmes: an empirical study. International journal of manpower, 24 (5). pp. 535-550. ISSN 0143-7720

Culpan, Oya and Wright, Gillian H. (2002) Women abroad: getting the best results from women managers. International journal of human resource management, 13 (5). pp. 784-801. ISSN 0958-5192

Wright, Gillian H. and Taylor, W. Andrew (2001) Informing effective performance management. Journal of finance and management in public services, 1 (1). ISSN 1475-1283

Newsome, Philip R. and Wright, Gillian H. (1999) A review of patient satisfaction: 1. Concepts of satisfaction. British dental journal, 186 (4). pp. 161-165. ISSN 0007-0610

Newsome, Philip R. and Wright, Gillian H. (1999) A review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature. British dental journal, 186 (4). pp. 166-170. ISSN 0007-0610

Keane, John F., Taylor, W. Andrew, Trueman, Myfanwy and Wright, Gillian H. (1999) Autopoiesis in Disneyland: reassuring consumers via autopoietic brand management. International journal of advertising, 18 (4). pp. 519-536. ISSN 0265-0487

Pujari, Devashish and Wright, Gillian H. (1999) Integrating environmental issues into product development: understanding the dimensions of perceived driving forces and stakeholders. Journal of euromarketing, 7 (4). pp. 46-63. ISSN 1049-6483

Proctor, Susan and Wright, Gillian H. (1998) Can services marketing concepts be applied to health care? Journal of nursing management, 6 (3). pp. 147-153. ISSN 0966-0429

Proctor, Susan and Wright, Gillian H. (1998) Consumer responses to health care: women and maternity services. International journal of health care quality assurance, 11 (5). pp. 147-155. ISSN 0952-6862

Proctor, Susan and Wright, Gillian H. (1998) Mission impossible? Making sense of the key debates in the service quality literature. Journal of nonprofit & public sector marketing, 6 (1). pp. 3-29. ISSN 1049-5142

Martin-Hirsch, Julie and Wright, Gillian H. (1998) The development of a quality model: measuring effective midwifery services (MEMS). International journal of health care quality assurance, 11 (2). pp. 50-57. ISSN 0952-6862

Hogarth-Scott, Sandra and Wright, Gillian H. (1997) Is the quality of health care changing? GPs' views. Journal of management in medicine, 11 (5). 302-311Marketing intelligence and planning, 1996, vol. 14, no. 1, pp. 45-51. ISSN 0268-9235

Pujari, Devashish and Wright, Gillian H. (1996) Developing environmentally conscious product strategies: a qualitative study of selected companies in Germany and Britain. Marketing intelligence & planning, 14 (1). pp. 19-28. ISSN 0263-4503

Wright, Gillian H. (1990) Understanding the UK food consumer. Journal of marketing management, 6 (2). pp. 77-86. ISSN 0267-257X

Book Section

Wright, Gillian H. and Taylor, W. Andrew (2005) Improving public sector service delivery through knowledge sharing. In: G. H. Wright and W. A. Taylor. Improving public sector service delivery through knowledge sharing. In M. Khosrow-Pour, ed. Encyclopaedia of information science and technology, London: Idea Group Reference, 2005. Idea Group Reference. ISBN 9781591405535

Wright, Gillian H. and Taylor, W. Andrew (2003) Strategic knowledge sharing for improved public service delivery: managing an innovative culture for effective partnerships. In: G. H. Wright and W. A. Taylor. Strategic knowledge sharing for improved public service delivery: managing an innovative culture for effective partnerships. In E. Coakes, ed. Knowledge management: current issues and challenges, London: Idea Group, 2003. Idea Group. ISBN 9781931777513

Wright, Gillian H. and Benson, L. (2002) Primary care groups: what are they and why are they here? In: Organisation development in health care: strategic issues in health care management. Ashgate. ISBN 9780754616115

Wright, Gillian H. (2000) Questionnaire design. In: Linking research and practice in midwifery: a guide to evidence-based practice. Baillière Tindall. ISBN 9780702022975

Pujari, Devashish and Wright, Gillian H. (1999) Management of environmental new product development. In: Greener marketing: a global perspective on greening marketing practice. Greenleaf Publishing. ISBN 1874719144

Wright, Gillian H. and Pujari, Devashish (1997) Approaches for development of greener products. In: Green Productivity. Asian Productivity Organization. ISBN 9789283322115

Wright, Gillian H. and Lofman, B. (1994) Polish society in transformation: the impact of marketization on business, consumption and education. In: Research in consumer behaviour: consumption in marketizing economics v. JAI Press. ISBN 9781559387835