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    Improving public sector service delivery through knowledge sharing

    Wright, Gillian H. and Taylor, W. Andrew (2005) Improving public sector service delivery through knowledge sharing. In: G. H. Wright and W. A. Taylor. Improving public sector service delivery through knowledge sharing. In M. Khosrow-Pour, ed. Encyclopaedia of information science and technology, London: Idea Group Reference, 2005. Idea Group Reference. ISBN 9781591405535

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