Items where Author is "Wright, Gillian H."

Kayas, Oliver G., McLean, Rachel, Hines, Tony and Wright, Gillian H. (2008) The panoptic gaze: analysing the interaction between enterprise resource planning technology and organisational culture. International journal of information management, 28 (6). pp. 446-452. ISSN 0268-4012

Wright, Gillian H. (2007) Are UK healthy? Monash business review, 3 (3). pp. 14-15. ISSN 1833-4091

Bryde, David J. and Wright, Gillian H. (2007) Project management priorities and the link with performance management systems. Project management journal, 35 (4). pp. 5-11. ISSN 8756-9728

Simcock, Peter, Sudbury, Lynn and Wright, Gillian H. (2006) Age, perceived risk and satisfaction in consumer decision making: a review and extension. Journal of marketing management, 22 (3). pp. 355-377. ISSN 0267-257X

Taylor, W. Andrew and Wright, Gillian H. (2006) The contribution of measurement and information infrastructure to TQM success. Omega, 34 (4). pp. 372-384. ISSN 0305-0483

Wright, Gillian H. and Taylor, W. Andrew (2005) Improving public sector service delivery through knowledge sharing. In: G. H. Wright and W. A. Taylor. Improving public sector service delivery through knowledge sharing. In M. Khosrow-Pour, ed. Encyclopaedia of information science and technology, London: Idea Group Reference, 2005. Idea Group Reference. ISBN 9781591405535

Rose, Ed and Wright, Gillian H. (2005) Satisfaction and dimensions of control among call centre customer service representatives. International journal of human resource management, 16 (1). pp. 136-160. ISSN 0958-5192

Wright, Gillian H. and Taylor, W. Andrew (2005) Strategic partnerships and relationship marketing in healthcare. Public management review, 7 (2). pp. 203-224. ISSN 1471-9037

Pujari, Devashish, Peattie, Ken and Wright, Gillian H. (2004) Organizational antecedents of environmental responsiveness in industrial new product development. Industrial marketing management, 33 (5). pp. 381-391. ISSN 0019-8501

Taylor, W. Andrew and Wright, Gillian H. (2004) Organizational readiness for successful knowledge sharing: challenges for public sector managers. Information resources management journal, 17 (2). pp. 22-37. ISSN 1040-1628

Wright, Gillian H., Pujari, Devashish and Peattie, Ken (2003) Green and competitive: influences on environmental new product development performance. Journal of business research, 56 (8). pp. 657-671. ISSN 0148-2963

Wright, Gillian H. and Taylor, W. Andrew (2003) A longitudinal study of TQM implementation: factors influencing success and failure. Omega: the international journal of management science, 31 (2). pp. 97-111. ISSN 0305-0483

Wright, Gillian H. and Taylor, W. Andrew (2003) Strategic knowledge sharing for improved public service delivery: managing an innovative culture for effective partnerships. In: G. H. Wright and W. A. Taylor. Strategic knowledge sharing for improved public service delivery: managing an innovative culture for effective partnerships. In E. Coakes, ed. Knowledge management: current issues and challenges, London: Idea Group, 2003. Idea Group. ISBN 9781931777513

Taylor, W. Andrew and Wright, Gillian H. (2003) The impact of senior managers’ commitment on the success of TQM programmes: an empirical study. International journal of manpower, 24 (5). pp. 535-550. ISSN 0143-7720

Wright, Gillian H. and Benson, L. (2002) Primary care groups: what are they and why are they here? In: Organisation development in health care: strategic issues in health care management. Ashgate. ISBN 9780754616115

Culpan, Oya and Wright, Gillian H. (2002) Women abroad: getting the best results from women managers. International journal of human resource management, 13 (5). pp. 784-801. ISSN 0958-5192

Wright, Gillian H. and Taylor, W. Andrew (2001) Informing effective performance management. Journal of finance and management in public services, 1 (1). ISSN 1475-1283

Wright, Gillian H. (2000) Questionnaire design. In: Linking research and practice in midwifery: a guide to evidence-based practice. Baillière Tindall. ISBN 9780702022975

Newsome, Philip R. and Wright, Gillian H. (1999) A review of patient satisfaction: 1. Concepts of satisfaction. British dental journal, 186 (4). pp. 161-165. ISSN 0007-0610

Newsome, Philip R. and Wright, Gillian H. (1999) A review of patient satisfaction: 2. Dental patient satisfaction: an appraisal of recent literature. British dental journal, 186 (4). pp. 166-170. ISSN 0007-0610

Keane, John F., Taylor, W. Andrew, Trueman, Myfanwy and Wright, Gillian H. (1999) Autopoiesis in Disneyland: reassuring consumers via autopoietic brand management. International journal of advertising, 18 (4). pp. 519-536. ISSN 0265-0487

Pujari, Devashish and Wright, Gillian H. (1999) Integrating environmental issues into product development: understanding the dimensions of perceived driving forces and stakeholders. Journal of euromarketing, 7 (4). pp. 46-63. ISSN 1049-6483

Pujari, Devashish and Wright, Gillian H. (1999) Management of environmental new product development. In: Greener marketing: a global perspective on greening marketing practice. Greenleaf Publishing. ISBN 1874719144

Proctor, Susan and Wright, Gillian H. (1998) Can services marketing concepts be applied to health care? Journal of nursing management, 6 (3). pp. 147-153. ISSN 0966-0429

Proctor, Susan and Wright, Gillian H. (1998) Consumer responses to health care: women and maternity services. International journal of health care quality assurance, 11 (5). pp. 147-155. ISSN 0952-6862

Proctor, Susan and Wright, Gillian H. (1998) Mission impossible? Making sense of the key debates in the service quality literature. Journal of nonprofit & public sector marketing, 6 (1). pp. 3-29. ISSN 1049-5142

Martin-Hirsch, Julie and Wright, Gillian H. (1998) The development of a quality model: measuring effective midwifery services (MEMS). International journal of health care quality assurance, 11 (2). pp. 50-57. ISSN 0952-6862

Wright, Gillian H. and Pujari, Devashish (1997) Approaches for development of greener products. In: Green Productivity. Asian Productivity Organization. ISBN 9789283322115

Hogarth-Scott, Sandra and Wright, Gillian H. (1997) Is the quality of health care changing? GPs' views. Journal of management in medicine, 11 (5). 302-311Marketing intelligence and planning, 1996, vol. 14, no. 1, pp. 45-51. ISSN 0268-9235

Pujari, Devashish and Wright, Gillian H. (1996) Developing environmentally conscious product strategies: a qualitative study of selected companies in Germany and Britain. Marketing intelligence & planning, 14 (1). pp. 19-28. ISSN 0263-4503

Wright, Gillian H. and Lofman, B. (1994) Polish society in transformation: the impact of marketization on business, consumption and education. In: Research in consumer behaviour: consumption in marketizing economics v. JAI Press. ISBN 9781559387835

Wright, Gillian H. (1990) Understanding the UK food consumer. Journal of marketing management, 6 (2). pp. 77-86. ISSN 0267-257X