Items where Division is "?? 290 ??" and Year is 1998
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Martin-Hirsch, Julie and Wright, Gillian H. (1998) The development of a quality model: measuring effective midwifery services (MEMS). International journal of health care quality assurance, 11 (2). pp. 50-57. ISSN 0952-6862
Proctor, Susan and Wright, Gillian H. (1998) Can services marketing concepts be applied to health care? Journal of nursing management, 6 (3). pp. 147-153. ISSN 0966-0429
Proctor, Susan and Wright, Gillian H. (1998) Consumer responses to health care: women and maternity services. International journal of health care quality assurance, 11 (5). pp. 147-155. ISSN 0952-6862
Proctor, Susan and Wright, Gillian H. (1998) Mission impossible? Making sense of the key debates in the service quality literature. Journal of nonprofit & public sector marketing, 6 (1). pp. 3-29. ISSN 1049-5142