Mediating Role of Social Commerce Trust in Behavioral Intention and Use

Jeyaraj, Anand, Ismagilova, Elvira, Jadil, Yassine, Sarker, Prianka, Rana, Nripendra P, Hughes, Laurie and Dwivedi, Yogesh K (2023) Mediating Role of Social Commerce Trust in Behavioral Intention and Use. Information Systems Management, 40 (4). pp. 354-370. ISSN 1058-0530

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Official URL: http://dx.doi.org/10.1080/10580530.2022.2140370

Abstract

While the importance of s-commerce is implicitly recognized, inconsistencies in extant empirical research pose significant challenges. Based on perspectives from trust, social presence, and socio-technical theories, this study develops an integrated model of the factors that influence intention and use behavior, with particular attention to the role of trust in s-commerce. The model is tested using meta-analytic structural equation modeling techniques on 201 observations from 83 s-commerce studies. Implications for research and practice are discussed.

Item Type:	Article (Article)
Peer-reviewed:	Yes
Date Deposited:	24 Nov 2023 18:00
Publisher:	Taylor & Francis
Additional Information:	This is an Accepted Manuscript of an article published by Taylor & Francis in Information Systems Management on 02 Nov 2022, available at: https://doi.org/10.1080/10580530.2022.2140370.
Divisions:	Faculties > Business and Law
Subject terms:	0806 Information Systems, 0807 Library and Information Studies, Information Systems
URI:	https://e-space.mmu.ac.uk/id/eprint/633366
DOI:	https://doi.org/10.1080/10580530.2022.2140370
ISSN	1058-0530
e-ISSN	1934-8703

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