Items where Division is "Faculties > Business and Law" and Year is 1996
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Article
Dawes, Jillian and Rowley, Jennifer (1996) The waiting experience: towards service quality in the leisure industry. International Journal of Contemporary Hospitality Management, 8 (1). pp. 16-21. ISSN 1757-1049
Muskett, David (1996) Making university-industry co-operation work for education and training. Industrial and commercial training, 28 (2). pp. 22-29. ISSN 0019-7858
Rowley, Jennifer (1996) Customer compatibility management: an alternative perspective on student-to-student support in higher education. International Journal of Educational Management, 10 (4). pp. 15-20. ISSN 1758-6518
Rowley, Jennifer (1996) Measuring quality in higher education. Quality in Higher Education, 2 (3). pp. 237-255. ISSN 1470-1081
Rowley, Jennifer (1996) Motivation of staff in libraries. Library Management, 17 (5). pp. 31-35. ISSN 1758-7921
Rowley, Jennifer and Butcher, David (1996) Pricing strategies for business information on CD-ROM. Journal of Information Science, 22 (1). pp. 39-46. ISSN 1352-7460
Rowley, Jennifer and Sneyd, Keith, P. (1996) Total quality research in the pharmaceutical industry. Managing Service Quality, 6 (1). pp. 31-35. ISSN 1758-8030