Items where Author is "Sneyd, Keith, P."
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Sneyd, Keith, P. and Rowley, Jennifer (2004) Linking strategic objectives and operational performance: an action research-based exploration. Measuring Business Excellence, 8 (3). pp. 42-51. ISSN 1758-8057
Rowley, Jennifer and Sneyd, Keith, P. (1996) Total quality research in the pharmaceutical industry. Managing Service Quality, 6 (1). pp. 31-35. ISSN 1758-8030