Items where Author is "Bull, C"

Article

Bull, C (2010) Customer Relationship Management (CRM) systems, intermediation and disintermediation: The case of INSG. International Journal of Information Management, 30 (1). pp. 94-97. ISSN 0268-4012

Windrum, P, Reinstaller, A and Bull, C (2009) The outsourcing productivity paradox: total outsourcing, organisational innovation, and long run productivity growth. Journal of Evolutionary Economics, 19 (2). pp. 197-229. ISSN 0936-9937

Bull, C (2003) Strategic issues in customer relationship management (CRM) implementation. Business Process Management Journal, 9 (5). pp. 592-602. ISSN 1463-7154