Browse by Author

Article

Bull, C (2010) Customer Relationship Management (CRM) systems, intermediation and disintermediation: The case of INSG. International Journal of Information Management, 30 (1). pp. 94-97. ISSN 0268-4012

Windrum, P, Reinstaller, A and Bull, C (2009) The outsourcing productivity paradox: total outsourcing, organisational innovation, and long run productivity growth. Journal of Evolutionary Economics, 19 (2). pp. 197-229. ISSN 0936-9937

Bull, C (2003) Strategic issues in customer relationship management (CRM) implementation. Business Process Management Journal, 9 (5). pp. 592-602. ISSN 1463-7154

Conference or Workshop Item

Windrum, P, Reinstaller, A and Bull, CM (2008) The outsourcing productivity paradox: total outsourcing, organisational innovation, and long run productivity growth. In: 86th Academy of Management Annual Meeting (AOM): the questions we ask, 08 August 2008 - 13 August 2008, Anaheim, California, USA. (Unpublished)

Adam, A and Bull, CM (2008) Exploring MacIntyre's virtue ethics in relation to information systems. In: European Conference on Information Systems (ECIS) 2008, 09 June 2008 - 11 June 2008, Galway, Ireland.

Bull, CM and McLean, R (2007) Computer and Information Ethics: the neglect of moral issues associated with e-commerce. In: European Conference on Computing and Philosophy (ECAP'07), 21 June 2007 - 23 June 2007, Twente, Netherlands. (Unpublished)

Bull, CM and McLean, R (2004) An Analysis of Customer Centricity in Customer Relationship Management (CRM) Systems. In: 9th Annual United Kingdom Academy of Information Systems (UKAIS) Conference, 04 May 2004 - 05 May 2004, Glasgow, UK. (Unpublished)

Bull, CM (2003) Politics in Packaged Software Implementation. In: European Conference on Information Systems (ECIS), 16 June 2003 - 21 June 2003, Naples, Italy.