Key Challenges in Social Value 2025: responsible stakeholder engagement, robust data management and reliable digitalisation

Mulholland, Cara, Georgiadou, Maria Christina and Fitton, Sarah (2025) Key Challenges in Social Value 2025: responsible stakeholder engagement, robust data management and reliable digitalisation. Research Report. Aurora Engagement.

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Abstract

Trying to operate and function within the messy web of social value of the UK’s built environment in the last few years has proven a hard task. Between incomplete metrics, competing measurement frameworks, emerging digital approaches, calls for more stakeholder inclusion….it is a tough time to feel like positive social impact is truly being created. This white paper is a round-up of the most significant challenges we have seen in social value in recent years, collated and presented in a way that we hope is helpful to those in social value practice today. Our aim is not to provide rigid solutions but instead provide some clarity on the challenges faced for 2025. We champion the authentic, effective and inclusive growth of social value practices that we have seen from others across the field.