A study of continuous modelling using simulation software for business processes

Wiggin, Amanda, Latif, Muhammad and Kundu, Saikat (2020) A study of continuous modelling using simulation software for business processes. Journal of Innovative Science & Technology Review, 1 (1). pp. 1-10. ISSN 2690-0882

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Abstract

In this paper, two business process simulation (BPS) software tools have been evaluated and compared in terms of the user experience. BPS is a technique, which assists companies in mimicking their everyday operations to find ways in which to improve and develop them to achieve either productivity, financial or risk-free gains. There are many computer packages available on the market, and it is important to have an idea of the type of software that can promote these benefits further. The two software packages investigated in this study are Witness (the Lanner Group) and Simul8 (Simul8 Corporation). These packages are used by organisations as management tools to optimise their internal operations. A practical evaluation of both packages has been undertaken from the experience gained during the model building of a refinery case study. Comparisons were made with a number of conclusions and recommendations, and the advantages and disadvantages of each package are provided. This study is different from other investigations as it focuses on evaluating the user experience rather than a traditional comparison of the statistical output of the reference models and it also focuses on a continuous-time simulation.