Exploring the characteristics of effective communicators in healthcare

Webb, Lucy (2018) Exploring the characteristics of effective communicators in healthcare. Nursing Standard, 33 (9). pp. 47-51. ISSN 0029-6570

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Abstract

Nursing requires strong communication and interpersonal skills to provide effective care, and to ensure that patients, relatives and loved ones have a positive experience of receiving care. The new Nursing and Midwifery Council standards for education and training recognise that nurses are practising in increasingly complex environments and roles. This article identifies the essential communication skills required by nurses in the future, summarising the evidence and theories that comprise the characteristics of a modern nurse communicator. It also suggests approaches that nurses can use to develop their skills.

Item Type:	Article
Peer-reviewed:	Yes
Date Deposited:	17 Aug 2018 10:37
Publisher:	RCN Publishing
Additional Information:	This article was originally published in Nursing Standard, published by and copyright RCN Publishing.
Divisions:	Faculties > Health and Education Research Centres > Health, Psychology and Communities
Subject terms:	communication, competence, education, interpersonal skills, nurse-patient relations, non-verbal communication, Nursing and Midwifery Council, post-registration education, pre-registration education, professional regulation
URI:	https://e-space.mmu.ac.uk/id/eprint/621285
DOI:	https://doi.org/10.7748/ns.2018.e11157
ISSN	0029-6570

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