e-space
Manchester Metropolitan University's Research Repository

    Effective communication with older people

    Jack, Kirsten, Ridley, Caroline and Turner, Samuel (2019) Effective communication with older people. Nursing Older People, 31 (4). pp. 40-48. ISSN 1472-0795

    [img]
    Preview
    Accepted Version
    Download (539kB) | Preview

    Abstract

    Effective communication with older people is an important aspect of nursing practice. Ineffective communication can lead to older people feeling inadequate, disempowered and helpless. Nurses have a duty to ensure that older people think they are being listened to and that their concerns are being validated in a non-judgemental way. Central to effective communication is the ability of nurses to be self-aware, and monitor their thoughts and feelings about, for example, negative stereotypes associated with the ageing process. Effective communication can sometimes be difficult to achieve due to the effects of ageing, but nurses can overcome some barriers through thoughtful interventions. It is important to treat older people as individuals, and to monitor and adapt communication accordingly. By doing so, nurses can ensure older people feel empowered, respected and able to maintain their independence.

    Impact and Reach

    Statistics

    Activity Overview
    6 month trend
    4,680Downloads
    6 month trend
    384Hits

    Additional statistics for this dataset are available via IRStats2.

    Altmetric

    Repository staff only

    Edit record Edit record