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Saving Lives With Advice: The Impact of Advice on the Health and Wellbeing of Citizens Advice Manchester clients

Cain, E and Goldring, JE and Scott Jones, J and Watt, S and Simpson, N and Massey, S (2015) Saving Lives With Advice: The Impact of Advice on the Health and Wellbeing of Citizens Advice Manchester clients. UNSPECIFIED. https://www.onestopadvice.org.uk/. (In Press)

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Abstract

The aim of this report was to understand the impact of advice on health and wellbeing for the people of Manchester. Focusing specifically on Citizens Advice Manchester, it adopted a mixedmethods approach. 11 participants took part in either focus group, face-to-face interviews, or phone interviews in June and July 2015. In addition, a quantitative analysis of the data collected by Citizens Advice Manchester was conducted, covering the period from 1st April 2014-31st March 2015.

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