Items where Division is "Faculties > Faculty of Business and Law > Department of Marketing, Operations and Digital Business" and Year is 1997

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Hackney, Ray A. and Dhillon, Gurpreet and McBride, Neil (1997) Primary care information technology within the NHS: The concept of markets and hierarchies on systems exploitation. International journal of public sector management, 10 (5). pp. 388-395. ISSN 0951-3558

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Urquhart, Cathy (1997) Communication in information systems design: the characterisation of analyst-client communication. In: Future and communication: the role of scientific and technical communication and translation in technology development and transfer. International Scholars Publications. ISBN 9781573090711

Urquhart, Cathy (1997) Exploring analyst-client communication: using grounded theory techniques to investigate interaction in informal requirements gathering. In: Information systems and qualitative research. Chapman and Hall. ISBN 0412823608