Items where Division is "Faculties > Business and Law" and Year is 1998

Article

Aldridge, Sue and Rowley, Jennifer (1998) Measuring customer satisfaction in higher education. Quality Assurance in Education, 6 (4). pp. 197-204. ISSN 1758-7662

Aldridge, Sue and Rowley, Jennifer (1998) Student's charters: an evaluation and reflection. Quality in Higher Education, 4 (1). pp. 27-36. ISSN 1470-1081

Coad, Alan F. and Berry, Anthony J. (1998) Transformational leadership and learning orientation. Leadership and organization development journal, 19 (3). pp. 164-172. ISSN 0143-7739

Dawes, Jillian and Rowley, Jennifer (1998) Enhancing the customer experience: contributions from information technology. Management Decision, 36 (5). pp. 350-357. ISSN 1758-6070

Rowley, Jennifer (1998) Creating a learning organisation in higher education. Industrial and Commercial Training, 30 (1). pp. 16-19. ISSN 1758-5767

Rowley, Jennifer (1998) Information pricing policy: factors and contexts. Information Services & Use, 18 (3). pp. 165-175. ISSN 1875-8789

Rowley, Jennifer (1998) Internet food retailing: the UK in context. British Food Journal, 100 (2). pp. 85-95. ISSN 1758-4108

Rowley, Jennifer (1998) Towards a framework for information management. International Journal of Information Management, 18 (5). pp. 359-369. ISSN 1873-4707

Rowley, Jennifer (1998) Towards a methodology for the design of multimedia public access interfaces. Journal of Information Science, 24 (3). pp. 155-166. ISSN 1352-7460

Conference or Workshop Item

Urquhart, Cathy (1998) Analysts and clients in conversation: cases in early requirements gathering. [Conference or Workshop Item] (Unpublished)

Book

Rowley, Jennifer (1998) The electronic library. Facet Publishing. ISBN 1856041492