Items where Author is "Satolo, Eduardo Guilherme"
 | Up a level |
Group by: Item Type | No Grouping
Number of items: 1.
Pio, Pedro GC, Sigahi, Tiago, Rampasso, Izabela Simon, Satolo, Eduardo Guilherme, Serafim, Milena Pavan, Quelhas, Osvaldo LG, Leal Filho, Walter and Anholon, Rosley
(2024)
Complaint management: comparison between traditional and digital banks and the benefits of using management systems for improvement.
International Journal of Productivity and Performance Management, 73 (4).
pp. 1050-1070.
ISSN 0043-8022