Items where Author is "Rose, Ed"
 | Up a level |
Group by: Item Type | No Grouping
Jump to: Article
Number of items: 1.
Article
Rose, Ed and Wright, Gillian H. (2005) Satisfaction and dimensions of control among call centre customer service representatives. International journal of human resource management, 16 (1). pp. 136-160. ISSN 0958-5192