Items where Author is "Jagodzinski, P"
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Archer, Dawn and Jagodzinski, P (2018) Applying (im)politeness and facework research to professional settings: An introduction. Journal of Politeness Research, 14 (2). pp. 167-178. ISSN 1612-5681
Jagodzinski, P and Archer, Dawn (2018) Co-creating customer experience through call centre interaction: Interactional achievement and professional face. Journal of Politeness Research, 14 (2). pp. 257-277. ISSN 1612-5681