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McCarroll, Patricia ORCID: https://orcid.org/0000-0002-2460-3602 (2019) The creation and application of Artificial Folklore as a means to explore the secondary service of Facilities Management (FM). Doctoral thesis (PhD), University of Manchester.

McCarroll, P (2017) The house that Facilities Management built: a story of identity and metaphor in a secondary service. Culture and Organization, 23 (4). pp. 291-305. ISSN 1475-9551

McCarroll, P (2016) Service Delivery in FM: Enhancement or Enchantment? In: 15th research symposium EuroFM, 08 June 2016 - 09 June 2016, Milan.