Seeing the full picture? Technologically enabled multi-agency working in health and social care

Baines, Susan and Wilson, Rob and Walsh, Sarah (2010) Seeing the full picture? Technologically enabled multi-agency working in health and social care. work and employment, 25 (1). pp. 19-33. ISSN 1468-005X

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Abstract

The implementation of local e-government in England touched all public services and affected front-line workers across local authorities and partner agencies. Professional 'cultures' are invoked rhetorically as barriers to the translation of this policy into practice. We propose that the concept of 'street-level bureaucrats' offers a more nuanced and grounded framework to think about local responses to centrally driven change.

Item Type:	Article
Peer-reviewed:	No
Date added to e-space:	26 Feb 2010 14:21
Publisher:	Wiley-Blackwell Publishing Ltd.
Additional Information:	S. Baines, R. Wilson & S. Walsh. Seeing the full picture? Technologically enabled multi-agency working in health and social care. New Technology, Work & Employment, 2010, vol. 25, no. 1, pp. 19-33. Published by and copyright Wiley-Blackwell Publishing. The definitive version of this article is available from http://www.blackwell-synergy.com/
Divisions:	Faculties > Arts and Humanities Research Centres > Research Centre for Applied Social Sciences
URI:	https://e-space.mmu.ac.uk/id/eprint/93168
DOI:	https://doi.org/10.1111/j.1468-005X.2009.00236.x
ISSN	1468-005X

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