Seeing The Full Picture? Technologically Enabled Multi-Agency Working in Health and Social Care

Baines, S ORCID: https://orcid.org/0000-0002-3859-9448, Wilson, R and Walsh, S (2010) Seeing The Full Picture? Technologically Enabled Multi-Agency Working in Health and Social Care. New Technology, Work and Employment, 25 (1). pp. 19-33. ISSN 1468-005X

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Official URL: https://onlinelibrary.wiley.com/doi/10.1111/j.1468...

Abstract

The implementation of local e-government in England touched all public services and affected front-line workers across local authorities and partner agencies. Professional 'cultures' are invoked rhetorically as barriers to the translation of this policy into practice. We propose that the concept of 'street-level bureaucrats' offers a more nuanced and grounded framework to think about local responses to centrally driven change. © 2010 Blackwell Publishing Ltd.

Item Type:	Article
Peer-reviewed:	Yes
Date added to e-space:	26 Feb 2010 14:21
Publisher:	Wiley
Additional Information:	S. Baines, R. Wilson & S. Walsh. Seeing the full picture? Technologically enabled multi-agency working in health and social care. New Technology, Work & Employment, 2010, vol. 25, no. 1, pp. 19-33. Published by and copyright Wiley-Blackwell Publishing.
Divisions:	Faculties > Arts and Humanities Research Centres > Research Centre for Applied Social Sciences
Subject terms:	Science & Technology, Social Sciences, Technology, Ergonomics, Management, Engineering, Business & Economics, PUBLIC-SECTOR, STREET-LEVEL, INFORMATION, GOVERNMENT, SERVICE, MODERNIZATION, MANAGEMENT, GENDER, ICTS, UK, 0899 Other Information and Computing Sciences, 1203 Design Practice and Management, 1503 Business and Management, Industrial Relations
URI:	https://e-space.mmu.ac.uk/id/eprint/93168
DOI:	https://doi.org/10.1111/j.1468-005x.2009.00236.x
ISSN	1468-005X
e-ISSN	0268-1072

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