Is the quality of health care changing? GPs' views.

Hogarth-Scott, Sandra and Wright, Gillian H. (1997) Is the quality of health care changing? GPs' views. Journal of management in medicine, 11 (5). 302-311Marketing intelligence and planning, 1996, vol. 14, no. 1, pp. 45-51. ISSN 0268-9235

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Abstract

Examines the debate on quality in health care in light of GP fundholding and the Patients' charter. Focuses on the development of quality issues in General Practice by carrying out research based on two stages: first, an exploratory stage aimed at the understanding of key issues; and second, a questionnaire made up primarily of attitude elements drawn from stage one. Concludes that, in the changing political and public environment, GPs are facing the challenges of managing service quality.

Item Type:	Article
Peer-reviewed:	No
Date Deposited:	21 Jul 2009 13:28
Publisher:	Emerald Group Publishing Ltd.
Additional Information:	Full-text of this article is not available in this e-prints service. This article was originally published following peer-review in Journal of Management in Medicine and and Marketing Intelligence and Planning, published by and copyright Emerald .
Divisions:
URI:	https://e-space.mmu.ac.uk/id/eprint/74753
DOI:	https://doi.org/10.1108/0268923971018976210.1108/02634509610106232
ISSN	0268-9235

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