Influence of well-being and quality of work-life on quality of care among healthcare professionals in southwest, Nigeria

Odole, Adesola C, Ogunlana, Michael O, Odunaiya, Nse A, Oyewole, Olufemi O, Mbada, Chidozie E, Onyeso, Ogochukwu K, Ayodeji, Ayomikun F, Adegoke, Opeyemi M, Odole, Iyanuoluwa, Sanuade, Comfort T, Odole, Moyosooreoluwa E and Awosoga, Oluwagbohunmi A (2023) Influence of well-being and quality of work-life on quality of care among healthcare professionals in southwest, Nigeria. Scientific Reports, 13 (1). p. 7830. ISSN 2045-2322

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Official URL: https://doi.org/10.1038/s41598-022-25057-w

Abstract

The Nigerian healthcare industry is bedevilled with infrastructural dilapidations and a dysfunctional healthcare system. This study investigated the influence of healthcare professionals' well-being and quality of work-life (QoWL) on the quality of care (QoC) of patients in Nigeria. A multicentre cross-sectional study was conducted at four tertiary healthcare institutions in southwest, Nigeria. Participants' demographic information, well-being, quality of life (QoL), QoWL, and QoC were obtained using four standardised questionnaires. Data were summarised using descriptive statistics. Inferential statistics included Chi-square, Pearson's correlation, independent samples t-test, confirmatory factor analyses and structural equation model. Medical practitioners (n = 609) and nurses (n = 570) constituted 74.6% of all the healthcare professionals with physiotherapists, pharmacists, and medical laboratory scientists constituting 25.4%. The mean (SD) participants' well-being = 71.65% (14.65), QoL = 61.8% (21.31), QoWL = 65.73% (10.52) and QoC = 70.14% (12.77). Participants' QoL had a significant negative correlation with QoC while well-being and quality of work-life had a significant positive correlation with QoC. We concluded that healthcare professionals' well-being and QoWL are important factors that influence the QoC rendered to patients. Healthcare policymakers in Nigeria should ensure improved work-related factors and the well-being of healthcare professionals to ensure good QoC for patients.

Item Type:	Article
Peer-reviewed:	Yes
Date Deposited:	26 May 2023 14:24
Publisher:	Nature Research
Additional Information:	This is an Open Access article which appeared in Scientific Reports.
Divisions:	Faculties > Health and Education
Subject terms:	Humans, Cross-Sectional Studies, Quality of Life, Delivery of Health Care, Quality of Health Care, Nigeria, Surveys and Questionnaires, Humans, Quality of Life, Cross-Sectional Studies, Nigeria, Quality of Health Care, Delivery of Health Care, Surveys and Questionnaires
Data Access Statement:	The data that support the findings from this study are available from the corresponding author on reasonable request.
URI:	https://e-space.mmu.ac.uk/id/eprint/631985
DOI:	https://doi.org/10.1038/s41598-022-25057-w
ISSN	2045-2322
e-ISSN	2045-2322

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