A Novel Pandemic Delivery Pattern for a New Digital User Experience Degree Apprenticeship

Sheen, Kimberly Anne ORCID: https://orcid.org/0000-0002-6326-3241, Griffiths, Jillian, Wilson, Derren ORCID: https://orcid.org/0000-0002-2280-3539 and Cunningham, Stuart ORCID: https://orcid.org/0000-0002-5348-7700 (2021) A Novel Pandemic Delivery Pattern for a New Digital User Experience Degree Apprenticeship. In: International Conference on Applied Human Factors and Ergonomics, 25 July 2021 - 29 July 2021, New York City (online).

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Abstract

The teaching and study of User Experience (UX) is relatively new compared to more established fields. Additionally, the interdisciplinary nature of UX may make a consensus on teaching pedagogies and methods difficult to reach. To add to the complexity of teaching UX, is the emergence of the degree apprenticeship programme where apprentices study at a higher education university for 20% of their time while 80% is spent with their employer. This paper describes the process of launching a programme to respond to this unique and emerging context during a global pandemic. It focuses on reflections from lecturers on the challenges and reception of the programme and discusses the initial contributions this work can bring to conceptions of UX pedagogies, especially those delivered in an online delivery environment.