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Service improvement in public sector operations – A European comparative analysis

Breen, Liz, Hannibal, Claire, Huatuco, Luisa Huaccho, Dehe, Benjamin ORCID logoORCID: https://orcid.org/0000-0002-3016-1871 and Xie, Ying (2020) Service improvement in public sector operations – A European comparative analysis. European Management Journal, 38 (3). pp. 489-491. ISSN 0263-2373

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