Manchester Metropolitan University's Research Repository

    Menu positions influence soft drink selection at touchscreen kiosks

    Schmidtke, Kelly ORCID logoORCID: https://orcid.org/0000-0001-5993-0358, Watson, Derrick, Roberts, Pendaran and Vlaev, Ivo (2019) Menu positions influence soft drink selection at touchscreen kiosks. Psychology and Marketing, 36 (10). pp. 964-970. ISSN 0742-6046

    Accepted Version
    Download (644kB) | Preview


    The current study investigates whether companies can influence which soft drink consumers select on touchscreen kiosks. Soft drink options presented on touchscreen kiosks are multi-dimensional stimuli represented by icons and locations. Overtime the pairing of icon and location forms an expectation that certain icons will be in certain locations. As a result of these location expectations, changing the order of the soft drinks may help consumers consider more healthful items. In the current study, the Coca-Cola icon was moved from the first to last location and the Coke Zero icon from the third to first. The intervention decreased the number of times Coca-Cola was sold and increased the number of times Coke Zero was sold. The discussion explores the rationale for the intervention and the importance of fitting interventions into existing choice environments to modify real-world behavior.

    Impact and Reach


    Activity Overview
    6 month trend
    6 month trend

    Additional statistics for this dataset are available via IRStats2.


    Repository staff only

    Edit record Edit record