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    Global and local: retail transformation and the department store in Britain and Japan, 1900-1940

    Fujioka, R and Stobart, J (2018) Global and local: retail transformation and the department store in Britain and Japan, 1900-1940. Business History Review, 92 (2). pp. 251-280. ISSN 2044-768X

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    Abstract

    Department stores are often seen as transformative of both retail and wider social practices. This article offers a comparative analysis of department stores in early twentieth-century Britain and Japan to assess the extent to which there were universal qualities defining the operation, practices, and experience of department stores and to explore the ways in which they might be seen as transforming retailing in the two countries. Despite similarities in their origin, organization, and service to customers, we highlight the greater diversity of British department stores and their incremental development. Japanese stores were a far more powerful force for change because they formed part of a concerted and conscious program of modernization.

    Item Type: Article
    Peer-reviewed: Yes
    Date Deposited: 06 Sep 2018 08:26
    Publisher: Cambridge University Press (CUP)
    Additional Information: This is an Author Accepted Manuscript of a paper accepted for publication in Business History Review, published by and copyright Cambridge University Press.
    Divisions: Faculties > Arts and Humanities
    Research Centres > History Research Centre
    Subject terms: department stores, Britain, Japan, modernisation, retail management, customer experience, 1503 Business And Management, 2202 History And Philosophy Of Specific Fields, 1402 Applied Economics, History of Social Sciences
    URI: https://e-space.mmu.ac.uk/id/eprint/621440
    DOI: https://doi.org/10.1017/S0007680518000417
    ISSN 2044-768X

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