Coaching, Tutoring and Mentoring in the Higher Education as a solution ‎to retain students in their major and help them achieve success.

Eleyan, D and Eleyan, A (2011) Coaching, Tutoring and Mentoring in the Higher Education as a solution ‎to retain students in their major and help them achieve success. In: The International Arab Conference on Quality Assurance in Higher Education (IACQA 2011), 10 May 2011 - 12 May 2011, Zarqa University, Jordan.

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Abstract

This paper introduces new concepts of mentoring and tutoring which can be applied in the higher education institutions to improve the quality of teaching and learning in the Palestinian Universities especially the IT faculties where the students retention rates and performance are low as they face lots of problems and could not find solutions but to change their major and try another faculty or stay more than four years before graduation or withdrew from the faculty and leave education because of failure. These concepts are quite important for both students and teachers and consequently for the university. Teachers should utilize from these concepts and be close to the students, listen to their problems and concerns and propose actions to improve the overall performance.