Changing Faces Skin Camouflage Clinics: An interactional Study of a Patient Centred Service

Neame, Georgina Elise (2013) Changing Faces Skin Camouflage Clinics: An interactional Study of a Patient Centred Service. University of Loughborough.

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Abstract

Changing Faces Skin Camouflage Clinics (SCC) provide an intervention for individuals with facial or bodily disfigurements and skin conditions. A series of five SCC interactions between three Skin Camouflage Practitioners (SCP) and five clients where transcribed. Using Conversation Analysis (CA) it was shown that, due to the interactional endeavours of the SCP, Shared Decision Making, patient participation and patient-centred prescribing styles (Byrne & Long, 1976) are rife in this form of medical encounter. This is in contrast to other kinds of medical interaction (Godolphin, 2009). It is concluded that through continued research in this area appearance concerns may eventually be placed higher on the health care agenda and the benefits of the addition of Changing Faces SCC’s to the National Health Service will be considered by authorities. Recommendations concerning the future of applied research in this area are developed.