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    Levelling the Playing Field: A Genre Analysis of Online Search Language and Behaviour in UK Higher Education

    Leigh, Tim and Johnson, Frances (2020) Levelling the Playing Field: A Genre Analysis of Online Search Language and Behaviour in UK Higher Education. In: Proceedings: CHIIR '20: Conference on Human Information Interaction and Retrieval, 14 March 2020 - 18 March 2020, Vancouver, Canada.

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    Abstract

    This study examines the impact of non-native language speakers on their academic search queries, strategies and performance. Screen recordings and retrospective think aloud interviews were conducted with both native and non-native speakers. Based on a combined application of genre analysis and mapping of the participants’ query formulations and interactions, this research derives 4 distinct strands to an established model of the information search process. Key differences in the searches are highlighted and the use of search genre for accommodating all university students are discussed.

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