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Items where Author is "O'Neill, Jacki"

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Article

Martin, David and O'Neill, Jacki and Randall, David and Rouncefield, Mark (2007) How can I help you? Call Centres, classification work and coordination. Computer Supported Cooperative Work (CSCW): the journal of collaborative computing, 16 (3). pp. 231-264. ISSN 0925-9724

Martin, David and Rouncefield, Mark and O'Neill, Jacki and Hartswood, Mark and Randall, David (2005) Timing in the art of integration: 'that's how the Bastille got stormed'.

This list was generated on Wed May 27 04:13:41 2020 BST.