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Items where Author is "Brook, Paul"

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Brook, Paul (2009) In critical defence of ‘emotional labour’. employment & society, 23 (3). pp. 531-548. ISSN 0950-0170

Brook, Paul (2009) The alienated heart: Hochschild’s ‘emotional labour’ thesis and the anticapitalist politics of alienation. ISSN 0309-8168

Brook, Paul (2007) Customer oriented militants? A critique of the ‘customer oriented bureaucracy’ theory on front-line service worker collectivism. employment & society, 21 (2). pp. 363-374. ISSN 0950-0170

Brook, Paul and Pioch, Elke (2006) Culture change management. In: Human resource management in an international context. CIPD. ISBN 9781843981091

This list was generated on Mon May 20 03:49:35 2019 BST.