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Growing into the project culture: organisational learning and knowledge work in an inter-organisational IS project

Hekkala, Riitta and Urquhart, Cathy and Heiskanen, Ari (2009) Growing into the project culture: organisational learning and knowledge work in an inter-organisational IS project. [Conference or Workshop Item] (Unpublished)

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Abstract

This interpretative grounded theory study describes and analyses major organisational learning and knowledge work issues in a Scandinavian inter-organisational information system project which spanned four user organisations, two suppliers, one national organisation and a research organisation. The paper discusses the micro level of individuals, but also their group processes – how project team members „grow into‟ the project team culture in an interorganisational project. We also consider the role of emotions in such project work. The paper concludes by discussing how some of organisational learning and knowledge work issues could be attributed to inter-organisational issues and considers some theoretical and practical implications.

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