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The employee retention handbook

Taylor, Stephen (2002) The employee retention handbook. CIPD. ISBN 9780852929636

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Abstract

Staff turnover is a key issue for HR executives. It costs your organisation money and time. Stephen Taylor looks at the causes of staff turnover and the most effective ways of measuring, costing, predicting and preventing it. With six detailed case studies covering retailers, graduates, engineers, professional services, call centres and the police, this book offers you effective approaches to solve your retention issues.

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