e-space
Manchester Metropolitan University's Research Repository

Customer oriented militants? A critique of the ‘customer oriented bureaucracy’ theory on front-line service worker collectivism

Brook, Paul (2007) Customer oriented militants? A critique of the ‘customer oriented bureaucracy’ theory on front-line service worker collectivism. employment & society, 21 (2). pp. 363-374. ISSN 0950-0170

Full text not available from this repository.

Impact and Reach

Statistics

Downloads
Activity Overview
0Downloads
55Hits

Additional statistics for this dataset are available via IRStats2.

Altmetric

Actions (login required)

Edit Item Edit Item