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Some 'real' problems of 'virtual' organisation

Hughes, John A. and O'Brien, Jon and Randall, David and Rouncefield, Mark and Tolmie, Peter (2001) Some 'real' problems of 'virtual' organisation. work and employment, 16 (1). pp. 49-64. ISSN 0268-1072

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Abstract

This paper presents an ethnographic study of organisational change in a retail bank considering issues surrounding the supposed emergence of the 'virtual organisation'. It outlines emerging problems in organisational work as a consequence of the shift toward 'virtuality' and questions the explanatory value of such theoretical stances.

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