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Service improvement in public sector operations – A European comparative analysis

Breen, Liz and Hannibal, Claire and Huatuco, Luisa Huaccho and Dehe, Benjamin and Xie, Ying (2020) Service improvement in public sector operations – A European comparative analysis. European Management Journal, 38 (3). pp. 489-491. ISSN 0263-2373

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Available under License Creative Commons Attribution Non-commercial No Derivatives.

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