Assessing trustworthiness of digital information

Johnson, Frances ORCID: https://orcid.org/0000-0003-0632-9790, Sbaffi, Laura and Rowley, Jenny (2014) Assessing trustworthiness of digital information. In: International Data and Information Management (IDIMC) 2014 Conference Proceedings, pp. 68-76. Presented at International Data and Information Management (IDIMC) 2014 Conference, 17 September 2014, University of Loughborough.

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Abstract

This paper reports the key findings of an empirical study conducted with undergraduate students to identify and assess the core constructs of online trust, with a focus on health digital information. This study suggests the use of a trust scale in further research into the potential impact of the system and information design on the users’ trust and use of digital information.