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Mapping the scope of information technology enabled transformation: a multi-theoretical framework and review

Salazar, Angel (2005) Mapping the scope of information technology enabled transformation: a multi-theoretical framework and review. UNSPECIFIED. Manchester Metropolitan University.

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Abstract

Existing studies looking at transformation enabled by information technology (IT) span from the micro to the macro aspects, and their theoretical foundations range from the institutional emphasis on cognition and normative social structures within and across organizational boundaries, to the focus of economics on the structure and competition in electronic markets and industries. The inter-level dynamics of ITenabled transformation and the constant blurring of boundaries have as a consequence the growing significance of articulating both the social relations and economic-led interactions in the study of organizations, virtual inter-organizational business networks, electronic markets and industries. Studies, however, tend to adopt a single theoretical perspective and focus on a particular unit of analysis, preventing researchers and practitioners from gaining a comprehensive understanding of ITenabled transformation. As research continues to advance in each one of the disciplinary areas concerned with the socio-economic, strategic and organisational transformation enabled by information technology, it becomes increasingly important to consider areas of convergence and controversy across separate perspectives and across levels. The aim of this paper is to critically review selected studies focusing on IT-enabled transformation in organizations, virtual inter-organizational business networks, electronic markets and industries in this era of technological convergence, and to generate recommendations for theory building. In so doing, this paper develops a multi-theoretical framework drawing from established strategic management, institutional and socio-organizational perspectives, and at various levels of analysis. The theoretical framework draws from the management literature of organization science and strategic management, as well as the more specialised literature of information technology management.

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